Legal notice

Legal Notice

Seller

Lucky Savers High Quality JP Co., Ltd.
(Operating Store: Lucky Savers)

Representative / Responsible Person

Hironobu Komatsu

Business Address

3-12-14 Hakata Ekimae
Hakata-ku, Fukuoka City
Fukuoka 812-0011
Japan

Phone Number

092-402-3543

Email Address

shop.ls@highqualityjp.com

Website

https://highqualityjp.com

Payment Methods

The following payment methods are accepted:

  • Credit Card

  • Shopify Payments

  • Bank Transfer

  • Cash on Delivery (available in supported areas only)

Additional Fees (Other Than Product Price)

The following fees may apply in addition to the product price:

  • Consumption tax (included in product price where applicable)

  • Shipping fee (varies depending on region and package size)

  • Bank transfer fee (borne by the customer)

  • Cash on Delivery (COD) fee

For more details regarding shipping fees, please refer to our Shipping Policy:

https://highqualityjp.com/policies/shipping-policy

Payment Deadline

Credit Card:
Payment is charged at the time the order is placed.

Bank Transfer:
Payment must be completed within 7 days from the order date.

Orders may be cancelled if payment is not received within the specified period.

Delivery Time

Products will generally be shipped within 2–5 business days after payment confirmation or order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping is handled primarily by Sagawa Express or other reliable domestic courier services.

Delivery times may vary depending on the destination region and courier conditions.

Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Returns are accepted only in the following cases:

  • The product has an initial defect

  • The product was damaged during shipping

  • Our shipping mistake (incorrect item or quantity)

Customers must contact us within the period specified in the Return Policy.

For detailed information, please refer to:

https://highqualityjp.com/policies/refund-policy

Privacy Policy

For information regarding the handling of personal data, please refer to our Privacy Policy:

https://highqualityjp.com/policies/privacy-policy

Important Notice Regarding Alcohol Sales

Drinking alcohol by persons under the age of 20 is prohibited by Japanese law.

We do not sell alcoholic beverages to persons under 20 years old.

Age verification may be conducted at the time of order.

Corporate Information

Corporate Number: 2290001096734